Tips from the Top®: Small Business Tips From Business Owners For Business Owners
When managing a remote office, be extra judicious to ensure all perspectives feel heard in an effort to balance the “company way” and the “local office way.” What works in one may not work in the other…Read more
Why Fierce Conversations are Critical in Business
We have all done it at some point: avoided addressing an issue due to the human dynamics involved.
Maybe the confrontation was with an employee, a partner or a family member in the business. Even though we know that life – and the business – will be better once we talk things through with the individual, we still drag our feet.
Maybe it’s time for a Fierce Conversation…
Auditing Your Sales Process
When you are managing your sales, you want to identify and correct behaviors, not just take the deal away and close it yourself…Read more
Broaden Your Search
It is very important to start with a very wide funnel when looking for new employees. It is equally critical to do multiple and thorough interviews to avoid having to repeat the process. Don't hire the tallest midget. If you have no one that is truly qualified or no one that fits your culture, you must continue to explore and look for the right fit. In the long-term, you will be doing yourself a favor.
Looking for a Tagline?
“Health and Safety” for computers is a tagline for a computer maintenance company.
Stay Out of the Way of Your Team
Too often we as business owners hire someone to do a job and then micro-manage them. Make sure you have a clear job description, communicate your expectations and determine how you will measure their performance. Schedule 1 on 1 meetings at least monthly to review their performance - looking to catch them doing something right. This is an opportunity to see if additional training, tools or communication is required.
Manage Your Inbox
Clean out and file all emails in your Inbox. Inbox is only for action items. Create a 'to file' folder.